Mark of the Unicorn (MOTU) 896HD FireWire Audio Interface (Macintosh and Windows) reviews

Mark of the Unicorn (MOTU) 896HD FireWire Audio Interface (Macintosh and Windows) reviews







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Mark of the Unicorn (MOTU) 896HD FireWire Audio Interface (Macintosh and Windows) reviews


Manufacturer:
Mark of the Unicorn (MOTU)


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Reviews for Mark of the Unicorn (MOTU) 896HD FireWire Audio Interface (Macintosh and Windows)

Feature:
Channel levels metering is nice.

Quality:
Occurrences: (Mind you I use this system only 2 days per month) #1 Main Out went dead. Paid $70 for factory repair. Out $12 for shipping. #2 Power boot problems, whole unit dead. Covered under previous paid repair warranty. Out $12 for shipping. #3 Received "new" one. Screws missing holding up the XLR backplane. #4 In progress. This all happened under a span of 1 year! UNRELIABLE.

Value:
Value is why I bought this. However it has failed me when I have needed it, so I wouldn't buy another MOTU product again.

Desirability:
I don't want mine anymore.

Sound:
Very clean.

Ease of Use:
Definitely not plug & play, but got up and running pretty quickly after overcoming problems with the new laptop. (Tiger migration)

Support:
Ugh... Customer support line always busy. After getting in, the service is very good. I believe they only have one tech support guy, which has its upsides in that when you call back and get through, you talk to the same guy.

Overall:
Reliability issues. Tech support is good.

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